The Filter Shop Core Values
The character of our business is such that when we work with a customer, a supplier or an employee we raise the expectation of value in every aspect of our relationship. The nature of delivering clean air and quality filtration solutions for people, processes and indoor environments leave little room for compromise.
That is why we do not negotiate when it comes to our values. These values lead us daily in our work and our actions. We hold ourselves and each other accountable for living out these values every day at The Filter Shop.
Together We Are Better
We believe that teamwork is crucial to a high-functioning work environment. We are a family-owned business, and we are proud to be imbued with a family spirit that resonates through every level of our organization. We want to build an environment where our employees are motivated to come to work every day and be engaged in our business. That is why we encourage a collaborative, team-based approach to our tasks and services. We also know that goals are attainable with a positive attitude and team spirit. We are greater than the sum of our parts.
Be The Experts
Information and knowledge are the tools which provide empowerment to make the right decisions. We challenge ourselves to be the best source of knowledge for our partners and customers. Our staff are trained and certified to provide insight into the ever-changing filtration industry. Here at The Filter Shop, we are unparalleled in our commitment to educate both ourselves and our customers on the dynamics of our industry.
Whatever It Takes
With a strong focus on customer needs, our account managers and customer service personnel work hard to provide exceptional service to our clients. Our approach is to provide a consultative and educational role in your journey to sustainable indoor air quality. We will not try to sell you anything you do not need. What we will do is work with your individual needs to determine the best solution for your environment. We continuously develop new products and services that provide the best quality and cost effective solutions for our customers. Our customers expect and deserve the best value; that is why we strive to understand the business goals of each customer and support them in achieving success.